Grab is a famous technology company that provides transport service, food delivery and mobile payment service via mobile app. Most people and businesses start to use these services as it can help them to boost their business. Therefore, Grab had launched a B2B service called GrabMerchant to help small businesses go online. Below, we will explain some of the ways on how Grab has helped small businesses prosper :
1. Enable Food Business to Develop Their Online Business on Their App
Companies that are in the F&B industry can develop their online store on the Grab app so that they can attract more customers to increase their revenue. They can design creative and attractive advertisements to let customers know what their business is all about and let them make payments online on the app. It can help to improve customer experience.
2. Provide Insight Tool for Businesses
Small businesses can now use the insight tool Grab provides to check in on their marketing sales and achievements, process and customers’ performance. For example, enterprises can check on how much they have earned on a daily basis and whether they can achieve their target goal within a day.
3. Develop an Offline-to-Online Merchant Loyalty Program
Businesses can now combine their online business with GrabPay so that it can be easier for their customers to make payments via the mobile app. For example, Grab will provide merchants a URL link as they can deliver to the customers an ease of purchase on their online business.
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